Service status

What is running, and how requests are being handled.

CitiGo publishes service status per country rather than as a single global light, because a platform can be healthy in one market and degraded in another.

If an online booking path is interrupted, requests are handled by CitiGo operations instead — you will be given a reference number and a response date exactly as normal, and support can see the request.

The live status feed is connected as each country opens. In the meantime, contact support and they will tell you the current position for your country and service.