One balance across everything you do
One balance and one statement across everything you do with CitiGo.
Pay is the money side of CitiGo: one balance, one statement, and one place to see what you were charged for. Rides, parcels, appointments, rentals and orders all settle to the same account, in your own currency, and a refund goes back the way it came.
What Pay covers
Service payments
Every CitiGo service on one account.
Wallet
A held balance, where licensing permits.
Refunds
Returned to where you paid from, linked to the original charge.
Payouts
To drivers, couriers, merchants and professionals on an agreed schedule.
Partner settlements
Clear, and traceable to the job that earned them.
Household and business profiles
Separate balances and separate statements.
Recurring payments
For the services you use on a schedule.
Multi-currency
Prices and statements in the currency of your country.
How Pay works
- Add a payment methodOr use a wallet balance where CitiGo is licensed to offer one.
- Pay for anythingThe same method across every service.
- See one statementEvery charge, itemised and searchable.
- Get refunds backTo the method you paid with, linked to the original charge.
What protects you
- You authorise payments. Nothing is charged without an action you took.
- Every charge is itemised. What it was for, when, and which service.
- Refunds are traceable. Linked to the charge they reverse.
- Disputes reach a person. With the transaction record attached.
Wallet, payouts and multi-currency are regulated capabilities. They appear only where CitiGo is licensed or partnered to provide them, and enabling payments in a country does not enable a wallet there.
Launch markets
Where Pay will be available
Currency, support hours, partners and local terms differ by country. Each country page shows how to access every CitiGo service there — booked online, coordinated by CitiGo operations, or fulfilled by a verified local partner.
Partners
Settlement for partners
Drivers, couriers, merchants and service professionals are paid on an agreed schedule, traceable to the job that earned it.
Pay for CitiGo services
Fulfilled through a verified partner in your country. Acknowledged with a reference straight away, and matched to a verified partner within two working days.